+61 9555 7955Become an EQ-i 2.0 Certified Practitioner
Emotional Intelligence is a term that is bandied around a lot, especially when you are talking about leadership.
From experience, it is not until you immerse yourself in an Emotional Intelligence assessment that you start to truly understand what it is.
So how do you know if someone is emotionally intelligent? And if you know they are not, how do you help them to develop?
This is where tools like the EQ-i 2.0 (and its EQ360 companion) shine. Not only do you develop an in depth understanding of what it means to be emotionally intelligent, but you can measure it and work with people to develop their EI.
Get the Brochure
Download the brochure to read more about how a certification in the EQ-i 2.0 and EQ360 Emotional Intelligence Assessment can help your business.
Download the Brochure
Image: Copyright © 2011 Multi-Health Systems Inc. All rights reserved. Based on the original BarOn EQ-i authored by Reuven Bar-On, copyright 1997
The EQ-i 2.0/EQ360 Model
The EQ-i 2.0® is a robust, reliable and valid model used to measure emotional intelligence. The total Emotional Intelligence score is at the core, or centre of the model.
The composite scales are the high-level categories that contain the subscales:
- Self Perception
- Self Expression
- Interpersonal
- Decision Making
- Stress Management
The 15 subscales (inner segments of the model) are the building blocks of EI. They all work together to impact emotional and social functioning and performance, which also includes insight into personal well-being (happiness).
EQ-i 2.0® is a self-report consisting of 133 statements that cover a wide range of emotional and social functioning. Clients rate how true each statement is for themselves on a 5-point scale, along with scores for four validity indices. It takes approximately 30 minutes to administer.
EQ-i 2.0 & EQ360 Sample Reports
The reports you receive provide a detailed analysis of your results. You can view sample reports below.
The EQ-i 2.0 Assessment
The EQ-i 2.0® assessment is multiple choice and provides a powerful snapshot of the respondent’s current emotional intelligence. It addresses key areas such as emotional expression and self-awareness, empathy, problem-solving, impulse control, self-regard, optimism and happiness to name a few.
It answers questions such as:
- Are there better ways to connect at a personal level?
- What ways can I manage stress better?
- Am I realistic about how I perceive myself?
- Should I express myself more?
- How can I make better decisions?
The EQ-i 2.0® provides you with a whole array of services and client-focused offerings, all delivered through an easy-to-access online portal.
What the Certification Includes
EQ-i 2.0 Assessment
Complete the EQ-i 2.0 for yourself and receive a 1-hr debrief with a qualified coach
Online Pre-Work
Approximately 2-hours of self-paced online learning covering the key components of the tool.
Virtual Workshop
2-days of highly interactive learning sessions with an EQ Master Trainer
Exam
We will make sure you have all the knowledge you need to pass the exam.
Post Certification Support
Access additional materials and connect with a community of EI practitioners via the MHS online portal and NNC networking groups.
Who should attend EQ-i 2.0® and EQ 360® certification?
- Independent Consultants
- P&C or HR professionals
- Organisational Development professionals
- Recruitment professionals
- Executive Coaches
- Career Coaches
- Anyone looking to build their knowledge of EQ or enhance their business offering.
Beyond the Assessment
Becoming Certified in the EQ-i 2.0/EQ360 goes beyond just having the knowledge and capability to administer the assessment. We can support you to use the tool in your business or across your organisation.
You can:
Use the mapping to evaluate whether your people are currently demonstrating those behaviours and design a learning intervention based on the data.
Integrate the EQ-i 2.0 into your recruitment process so as to recruit more emotionally intelligent people.
Map the subscales of the EQ-i 2.0 against any behavioural framework (such as Leadership Frameworks).
Download Group Reports to provide insights for teams as to the behaviours they are demonstrating.
Download the APS ILS Leadership Capability - Emotional Intelligence Capability Mapping
Download our FREE Capability Mapping against the Australian Public Sector Leadership Capability Framework
Download the DocumentWhy Neural Networks?
We are Flexible!
We can adjust our EQ-i 2.0 Certification to suit your needs. For example, do you need to get certified in a hurry? Or would you prefer an EQ Certification program just for your organisation? We can customise our program to meet your needs and contextualise it to the way in which you will use the tool.
We have had researchers and L&D Professionals who are looking for a deep dive into emotional intelligence as a discipline while also learning the tool, through to recruiters with specific needs in relation to its use.
Whatever you are looking for from an EQ Certification we can ensure we meet your needs.
Please reach out and let us know what you need.
We know our stuff
At Neural Networks we have been using the EQ-i 2.0 emotional intelligence assessment and associated EQ360 tool with our clients since 2004. We have been delivering EQ Certifications since 2011. This provides us with experience on how the tool can used in a variety of settings within organisations or for client groups. We can support you with your business model or assist with integrating the tool into your organisation rhythms.
By using the tool with our clients for many years we have come to understand the assessment on a very nuanced level. This allows us to provide you with insights that may not be possible from other assessment providers.
We are here to support you
We understand how important it is to feel supported especially when you learn something new or embark on a new adventure. We are here for you post certification with easy access to our EQ Trainers, a private Facebook group and quarterly EQ Meet Ups for you to interact with like-minded people.
It is not uncommon for us to spend time one on one with certified practitioners, talking through any ideas or issues they may have, supporting them to integrate the tool into their business model or organisation rhythms.
Ros was perfect- "the guru". The materials are terrific, and the tool is excellent. 10/10.
Simon Wood, Managing Director - Seedling Leadership
The EQ-i 2.0/EQ 360 certification program was a great introduction to this valuable leadership development tool and the virtual environment was an easy way to attend the training. The group was professional and intimate and the program was expertly facilitated by Ros. I'm now competent, confident and certified to apply these tools with Coaching clients. I see them reap the rewards by becoming more emotionally intelligent. It can stabilise their team and increase performance and productivity across the board.
Lisa Gaines - Principal Inspired Gains
Insightful and thought-provoking content, delivered masterfully by Ros Batson. I'd highly recommend this Certification Program.
Mark Lazaroo - Learning Consultant - Bankwest
International Coaching Federation (ICF) Continuing Coach Education Hours
Please note that the EQ-i 2.0® and EQ 360® Certification Program has been approved by ICF for the following Continuing Coach Education (CCE) hours:
Core Competencies: 13
Resource Development: 3.5
Association for Talent Development (ATD) Professional Development Points
Multi-Health Systems, Inc. has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the:
- Certified Professional in Talent Development (CPTD), and;
- Associate Professional in Talent Development (APTD) credentials.
This program qualifies for a maximum of 14.5 points.
Next Certification Date
Feb.
AEDT
Online Event
EQ-i 2.0® And EQ360® Certification Program
Become certified in this internationally acclaimed, scientifically validated and reliable measure of emotional intelligence.
Frequently Asked Questions About EQ-1 2.0 Certification
The EQ-i 2.0® certification is designed for practical impact, not just theory.
EQ-i 2.0® certification is an internationally recognised qualification backed by scientific research and used by leading organisations around the world.
We can be flexible in how we certify you in the tool, so feel free to reach out for a conversation if you think this is a better approach for you.
Once you are certified in the EQ-i 2.0/EQ360 emotional intelligence assessment, you have access to a number of resources.
There are no strict educational or professional requirements to qualify for the EQ-i 2.0 certification, but certain backgrounds may be beneficial.
Blog Posts About EQ-1 2.0 Certification
Gallup’s State of the World’s Emotional Health 2025 report describes emotions as “vital signs” — real-time indicators of the world’s wellbeing and stability.
When anger, sadness, or worry rise, they signal that societies — and the people within them — are under strain.
If we think about leadership through that same lens, the message is clear: emotions are the vital signs of workplace culture.
And yet, many leaders still can’t read them.
At a time when culture is everything, the cost of a poor leadership hire goes far beyond missed KPIs - it can quietly unravel trust, morale, and the sense of safety teams need to do their best work. As HR professionals and people-focused consultants, you know that leadership isn’t just about delivering results. It’s about how those results are achieved. That’s why spotting potential leadership derailers before someone is in the role is critical - not just to protect your culture, but to preserve the wellbeing of your people.
As emotional intelligence (EI) continues to gain recognition as a critical success factor in leadership, recruitment, and team effectiveness, so too has interest in reliable ways to measure it. Two of the most well-known tools for assessing emotional intelligence are the EQ-i 2.0 (Emotional Quotient Inventory 2.0) and the MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test).
In different industries and occupations, some components of Emotional Intelligence (EI) may show up more strongly than others.
Multi-Health Systems (MHS), a globally recognised leader in scientifically validated psychological and behavioural assessments. From January 2020 to March 2022, they collected data from customers using the EQ-i 2.0® emotional intelligence assessment within specific industries. These were scored using a global professional normative sample (score of 100 represents the average score for professionals around the world).
For professionals in HR, People and Culture, or Learning and Development, navigating the complexities of human behaviour often feels overwhelming.
Get your free eBook introducing five pillars of emotional intelligence from the EQ-i 2.0® model-trusted by coaches, leaders, and HR professionals worldwide.