+61 9555 7955A critical tool for change practitioners
Organisations and Change Consultants that can understand and manage change in today’s rapidly evolving business landscape can foster a more inclusive, collaborative and resilient culture.
The Change Style Indicator® is designed to understand how people prefer to approach change.
Any organisation or consultant can access and use the insights from the Change Style Indicator® immediately. With resources that support you to understand the science behind the tool, videos explaining the concepts, an easy-to-use portal to administer the assessment, PowerPoint deck and Facilitator Guide to lead you through a custom designed workshop, you can become an expert in people’s Change Styles overnight.
Get the Brochure
For over three decades coaches, human resource professionals, organisational development consultants, and change management professionals have trusted the Change Style Indicator. Its science-based framework resonates immediately, allowing workshops and debriefs to focus on critical conversations. With a recent update to norms and items, the CSI 2 is relevant to current workplaces.
Download the brochure to read more about how the Change Style Indicator can help your business.
Download the BrochureThe Change Style Indicator®
The Change Style Indicator® addresses and measures a respondent’s perception of change for both initiated and opposed change. After completing the self-directed questionnaire, an individual’s responses are analysed and plotted on a 120-point continuum between three key change styles.
Conservers
Accept the structure. Prefer change that is incremental.
Pragmatists
Explore the structure. Prefer change that is functional.
Originators
Challenge the structure. Prefer change that is expansive.
The Change Style Indicator® allows you to discover where your people lie along this scale
Key Features
Online self-assessment using 20 paired statements
2-10 minutes completion time
Results are plotted on a 120-point continuum
Addresses three key change styles – conservers, pragmatists, originators
Key Benefits
Self-Awareness
Recognise individual and peer reactions to change and their impact.
Emotional Insight
Understand the emotional sources of conflict during a change.
Collaboration Boost
Understand how different change styles contribute to the team and organisation.
Leadership Enhancement
Appreciate diverse change styles within teams, increase productivity and address resistance to change thorugh more effective responses to those change styles.
Change Style Indicator Sample Reports
The CSI 2 Individual report provides a detailed analysis of your results. The CSI 2 Group Report provides a powerful, team-level view of how members approach change.
You can view sample reports below.
Frequently Asked Questions About the Change Style Indicator
Yes. The Change Style Indicator® Second Edition (CSI™ 2) has been thoroughly tested for reliability, validity and fairness.
Purchase of CSI™ 2 reports includes access to a complete suite of ready-to-use resources to support your sessions.
The best assessment depends on what you need to understand.
The CSI 2 suits organisations of any size, in any sector.
Change styles provide insight into how individuals and groups prefer to approach change.
Blog Posts About the Change Style Indicator
For more than 30 years, the Change Style Indicator® (CSI) has helped coaches, HR professionals and change practitioners understand how people prefer to approach change. With the Change Style Indicator® Second Edition (CSI™ 2), Multi-Health Systems (MHS) has refined the assessment to make it more accessible, more inclusive and better supported by research.
Change is a constant in the modern workplace. Whether it's a shift in leadership, organisational restructuring, or adopting new technologies, businesses need to navigate change effectively to remain competitive. But not everyone approaches change in the same way. Understanding how individuals and teams respond to change can be the key to managing transitions smoothly and ensuring long-term success. This is where the Change Style Indicator Second Edition (CSI 2) comes into play.
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