Frequently Asked Questions

Who in an organisation should use the CX Deck?

The CX Deck is designed for any team or leader involved in shaping customer interactions, making it a valuable tool for a wide range of roles.

How does the CX Deck differ from other customer experience tools?

The Customer Experience (CX) Deck is unique because it focuses on emotional engagement rather than just processes or metrics.

Can the CX Deck be used alongside other training programs?

The Customer Experience (CX) Deck can be seamlessly integrated into or used alongside other training programs.

What is the Customer Experience Deck?

The Customer Experience Deck, often referred to as The CX Deck, is a card-based tool designed to facilitate conversations about customer experiences.

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