May 08

5 Steps to Become a Trust Advisor

By mark.moore - 14 May 2012 - Published in Sales Training
Unless you have been asleep, you'll know the importance of establishing yourself as a trusted advisor when selling. The most practical question is, how do you do it fast?
Mar 27

The First Step to Long-Term Rewards

By mark.moore - 27 March 2012 - Published in Sales Training
You've heard "a journey of 1000 miles starts with a single step". In sales, it's not just about taking that first step. It's about taking the RIGHT frist step. A lot of sales people get this wrong....
Oct 14

In it for the money $$$

By Rosalinda Batson - 18 October 2011 - Published in Sales Training
Which kind of sales person are you? Are you in it for the money? Or do you thrive more on intrinsic motivation to provide great value to your clients (and to your employer and yourself)? And what impact will your answer to these have on your sales performance, career progress, and your overall lifestyle too? This is worth thinking about.
Sep 12

The 10 Minute Sales Close

By Rosalinda Batson - 08 March 2012 - Published in Sales Training
I was closed a few days ago by an exceptional sales person in under 10 minutes. It was a $500 purchase, he nailed me on the spot, and I had to pick my jaw up off the floor before I excitedly reached for my wallet. Here's what happened, and I encourage you to grab a pen and make some notes on how you can steal his technique! I make a lot of sales and coaching phone calls and I needed a new telephone headset. I didn't really know where to start, so I googled and tried this first online retailer.…
Dec 22

Three Key Buying Signals

By Rosalinda Batson - 22 December 2009 - Published in Sales Training
  Many people are rejected on their closes because they just kept on selling after their customer had given them signals that they were ready to buy. If you keep going with a sales pitch after your customer has given an indication they are ready to buy you may talk yourself out of a sale.
Dec 22

Sales Person or Consultant?

By Rosalinda Batson - 22 December 2009 - Published in Sales Training
We hear stories of proud parents who brag about their children. My son, 'the Lawyer' or my daughter, 'the Accountant' or even, my son, 'the Consultant'. Over the weekend, I watched a film where a young man came home and said 'Dad, I have found my profession. I am going to be a sales person.' You could have cut the air with a knife! The reaction of his parents was interesting. The problem was that they just did not understand what a sales person really is....  
Dec 15

Top Sales Performers

By Rosalinda Batson - 15 December 2009 - Published in Sales Training
Ever wondered what really makes a good sales person and how you can identify that in potential candidates? There really is no other position in an organisation that has the impact of a sales person. They can make or break the growth of your business. A great sales person will take your company to a new level, take market share from your competitors and build long term business. A poor sales person can miss opportunities through lack of skills, waste time with prospects that will not buy, and cost your company huge amounts of money in lost revenue. I am…
Dec 10

Values Based Selling

By Rosalinda Batson - 10 December 2009 - Published in Sales Training
I was sold to the other day, and it was good! When I go shopping for anything, I go with the mentality of "I don't pay retail". I find that going into a purchasing situation with this mind set is great for negotiating because I find that I become really hard nosed about price.Knowing what I know about sales, if someone can build enough value in a product during a sale, price is rarely the deciding factor. But it's rare that someone has the skills to build the kind of value that convinces me to buy without a discount.
Dec 09

How People Buy

By Rosalinda Batson - 08 March 2012 - Published in Sales Training
Like many women, I'll openly admit that I like to shop!  However, it wasn't until I started working at Neural Networks Consulting (NNC) that I truly understood what was behind my purchasing decisions and how crucial this process is for all salespeople to know.
Oct 27

Investing in Sales Training Pays!

By Rosalinda Batson - 07 December 2009 - Published in Sales Training
Firms which continue to put money into sales training courses for their employees are the ones leading the way during the recession, new research has found.Conducted by US market analysts the Aberdeen Group, the study discovered that those performing strongly in the current climate are 2.6 times more likely to be implementing staff development initiatives.