Leadership training and sales training Australia.

Even if you don't want to admit that out loud or even acknowledge it within yourself because you already knew you were doing a good job, didn't it help you at the very least to know what you needed to keep doing more of?

Increasing employee engagement through praise management is a key leadership tool.  There are three parts to the "catch them doing something right" philosophy.

Firstly, behavioural psychologists have been telling us forever that you need to reward the behaviour you like and ignore the behaviour you don't like in order to keep getting what you want.

Secondly, it makes people feel good within themselves albiet in different ways. This could be the straight out, "that makes me feel good because it provides some external validation" kind of feel good.  Or, "it makes me feel good because I know that my talents are being used and are contributing to the greater good for the organisation" (meaningful work).  Or "it makes me feel good because I know that I am working for the kind of person that understands and recognizes the performance of others".

And finally, you will start to really know exactly what actions have to be taken in order to keep your team productive.  Seeing as you will be pointing them out to others all the time, you will gain an indepth understanding of what is required for the business.  This will also help you to recruit better in terms of skill and talent mix.  And the list of benefits goes on.

So, reward the behaviour you like by providing specific feedback about your staff's performance.  This will let them know that you noticed and what they need to keep doing more of in order for them to continue to do a great job.  Providing specific praise also highlights to others in the team what is required of them.  Make sure you provide the feedback in the moment - real time leadership.

Most of all, enjoy the process and continuing to build authentic relationships with your staff.