| When you think 'Sales" who comes to mind? | |
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I ran a 2 day sales workshop last week with 18 people from 3 different organizations. The workshop really reinforced for me how much of sales success comes down to whether or not you identify yourself as a sales person.
In these programs I always ask the group up front, "when you think about a sales person who comes to mind?" The response I get tells me about their self perception as a sales person and can easily be correlated to how successful they are in sales.
I was amazed at how many people answered 'used car' or 'telemarketer' and this was a negative perception. The answer to the question should be themselves and it should be an extraordinarily empowering self image.
People often associate the profession of sales with lacking integrity. The only way these people can turn around their ability to succeed in sales is if they redefine their own sales identify with values and beliefs that fit with their self perception. That is, they need to decide on their own empowering sales identity and stop using some old ridiculous stereotype. This also relates strongly to the idea that sales people who have a need for approval (want to be liked or loved) will also struggle to find their feet in sales. Need for approval is something we pick up as kids and not only affects sales, but leadership and life in general.
I love the quote by Jack Canfield; "what other people think about you is none of your business." I spent some quality time with the group on helping them create their ideal sales identity and minimize the effect of need for approval. In so many ways this is much more powerful than just teaching sales technique and really helps them personally.
It's in these moments that I feel the most aligned to why I do what I do...
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